Refund & Ticket Information
退款及門票資訊
The Community Drum Jam originally scheduled on 23 September has been cancelled. If you have purchased the ticket(s), please read below.
原定於9月23日舉行的社區鼓樂會已取消。如您已購買門票，請參閱以下內容。
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(請向下滾動中文)
Dear Ticket Holders,
Due to Typhoon Signal No. 8, the Community Drum Jam at Fringe Club, scheduled on 23 September has been cancelled.
You have two options:
-
Request a refund* on or before 29 September by contacting Fringe Club. (See below - How to request a refund)
-
Keep your ticket and use it for the next Drum Jam session on 28 October.
We recommend keeping your ticket as the event was almost sold out. Since venue capacity is limited, fewer tickets will be available for October if many keep their tickets.
HOW TO REQUEST A REFUND:
Step 1 - open the ticket e-mail
Step 2 - search "drumjam"
Step 3 - drumjam e-ticket "green colour button"
Step 4 - click on e-ticket
Step 5 - scroll down on e-ticket
Step 5 - click on ticketing service
Step 6 - follow for refund/reschedule options
For refunds or ticket inquiries, please contact Fringe Club:
Tel/WhatsApp: 5616 2133 (11 am – 7 pm)
Website: www.hkfringeclub.com
Instagram: @hkfringeclub
Thank you for your patience, understanding, and support. We look forward to drumming with you soon!
(請向下滾動中文)
親愛的持票人，
因應八號颱風信號，原定於9月23日在藝穗會舉行的社區鼓樂會已取消。
您有兩個選擇：
-
請於9月29日或之前聯絡藝穗會申請退款*。（見下方 - 退款申請方法）
-
保留門票，並於10月28日的下一場鼓樂會使用。
我們建議您保留門票，因為該活動接近售罄。由於場地容量有限，如有大量持票人選擇保留門票，10月份的門票將會較少。
退款申請方法：
步驟1 - 打開您的門票電郵
步驟2 - 搜尋“drumjam”
步驟3 - 找到 drumjam 電子門票的“綠色按鈕”
步驟4 - 點擊電子門票
步驟5 - 向下捲動電子門票頁面
步驟6 - 點擊售票服務連結
步驟7 - 按指示申請退款或改期
退款或查詢，請聯絡藝穗會：
電話/WhatsApp：5616 2133（上午11時至晚上7時）
網站：www.hkfringeclub.com
Instagram：@hkfringeclub
感謝您的耐心、理解與支持，我們期待與您一起敲響鼓聲！